With extensive experience in designing and delivering user-centered solutions, I specialize in crafting innovative SaaS and AI-driven platforms. My expertise lies in merging cutting-edge technology with seamless user interfaces, driving engagement, retention, and business growth for global brands.
3D Gen AI SaaS powered by Edify 3D
As an external consultant within Shutterstock's network, I was elevated to the role of UX Lead for the 3D division after being a Senior Product Designer for their Enterprise software & AI Search tools. Responsible for UX Design for all 3D ecosystem touchpoints in the customer journey/creator journey. Collaborated with the Product Innovation team to design the MVP concept of Shutterstock x NVIDIA’s 3D Gen AI digital experience. Reported to VPs & Senior Directors of Product Design across the company.
Link: https://build.nvidia.com/shutterstock/edify-3d
See below for the early stage wireframes with the NVIDIA AI Research team.
I advised the VP of 3D Innovation and Principal Product Manager at Shutterstock x NVIDIA and NVIDIA business leads on optimizing the Generative AI MVP for 3D user workflows. By addressing workflow pain points and tailoring the product to OpenUSD, I advanced its integration into production and game studios. You can explore the latest updates: https://www.creativebloq.com/ai/shutterstock-3d-ai.
Check out the 3D Gen AI Models below, specially designed for 3D printing at NVIDIA GTC!
It was crucial to prioritize the needs of 3D users and the diverse industries they represent. Through comprehensive UX research and testing, we identified file format cross-compatibility as their most pressing requirement. Whether serving a movie production studio, an architecture firm, or an educational institution, the key concern was ensuring that 3D files obtained from TurboSquid and NVIDIA seamlessly integrate into their existing workflows.
The integration of Generative 3D technology significantly expanded our user base through our collaboration with NVIDIA, resulting in the acquisition of over 100,000 subscribers to our newsletter. Data sales for AI and ML, model training, including through Edify 3D, on generated $100 million in revenue in 2023.
Internal Shutterstock AI-powered SaaS platform
This project involved redesigning an outdated and overly complex legacy platform into a cutting-edge AI-powered content curation tool. The previous interface hindered usability, overwhelmed users with options, and lacked intuitive workflows. By introducing a sleek, user-friendly design with advanced AI-powered search capabilities, the platform became a modern, efficient solution for account managers working with enterprise clients like Marvel and Disney.
Figma Link: https://www.figma.com/design/awy1SHIS43wcf4XUc96api/AI-Curation-Tool?node-id=5-14814&t=vrBEgZkeQC7Phvuv-1
I led the design of Shutterstock's AI-powered content curation tool, improving usability for account managers working with enterprise clients at Marvel and Disney while working with developers.
For a platform with advanced features like intuitive workflows and enterprise-level content curation, developer notes specify how components should work together. For example, how filters should dynamically update search results or how account manager tools adapt to different client needs.
Venus, Post-Surgery Healthcare AI iOS app for Venus Clinic in Singapore through SURGERI.ai
Initiated and executed design projects from scratch, ensuring compliance with new brand standards while focusing on boosting efficiency and the overall user experience. This includes my collaborative efforts with cross-functional teams at the Venus Clinic in Singapore to create a patient-centered gynecology AI app for iOS, which led to the seamless incorporation of my design work into the end product.
Figma link: https://www.figma.com/design/kCSGsBwZ5JiSiQDsFpeXZ2/SURGERI.ai-2.0?node-id=411-2597&t=ZfC2REEN3UdgJiM8-1
At SURGERI.ai, I worked alongside the Venus Clinic in Singapore to create an app for a private practice in female gynecology, designed to help women diagnose reproductive diseases. I took charge of designing the daily check-in process and crafting the user interface to ensure it responds intuitively to their health conditions.
In an app like the one developed for SURGERI.ai, conversational analysis plays a pivotal role in enhancing the user experience and ensuring the app delivers accurate, meaningful, and empathetic support to patients. For a private gynecology practice, where sensitive and personal health issues are discussed, conversational AI must be designed with exceptional care and precision.
Medical Office SaaS, Delta Dental
(FULL UX RESEARCH CASE STUDY)
I conducted validation and optimization for the claim submission feature within Provider Tools, our healthcare management SaaS platform. These improvements have directly impacted the processing of over 8 million claims, enhancing efficiency and user experience for medical offices.
Explore the detailed case study below.
Explore the detailed case study below.
